Ticket Settings
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To configure the helpdesk email address in the "Ticket Settings" section, follow these steps:
Access Ticket Settings:
Log in to your system's administrative panel.
Navigate to the general settings under settings section.
Find and select "Ticket Settings."
Enter the Email Address:
Enter the desired email address you wish to associate with your helpdesk.
After ensuring the correctness of the email address, save the changes by clicking on the "Save" button.
Please Note:
Ensure that the email address provided is accessible and actively monitored to manage incoming tickets and correspondences effectively.
In case of any issues or error messages during setup, refer to the system's documentation or contact support for assistance.
If you don't enter an e-mail address to this area, tickets can be viewed only in "" Screen.