The Ticket Management page is used to view and manage support requests created by users.
Administrators can search, review, and delete support tickets from this page.
Support requests can be filtered by the following criteria:
Name Surname: Filters tickets by the user's name.
Status: Filters tickets by their current status.
Start Date / End Date: Filters tickets within a specified date range.
Select Search to apply the filter or Clear to remove all filter criteria.
The following information is displayed for each support request:
Name Surname: The user who created the ticket.
Subject: The subject of the support request.
Title: The ticket title.
Description: The detailed description of the request.
Communication Value: The user's contact information.
Create Date: The date and time when the ticket was created.
Status: The current status of the ticket.
Select Delete to remove the selected support tickets.
Last updated 29 days ago
