For the complete documentation index, see llms.txt. This page is also available as Markdown.

Unlock Account

The Account Unlocking feature allows users to unlock their Active Directory account after successfully completing the required verification process.

User Identification

In the first step, the user enters their Username or Email address to begin the account unlock process.

After the information is validated, select Next to continue.

Validation Type Selection

The user selects the verification method that will be used to unlock the account.

The available verification methods are configured by the administrator.

Supported verification methods include:

  • SMS

  • Email

  • Authenticator

After selecting the verification method, select Next to continue.

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